Privacy policy

Introduction

This Privacy Policy explains what personal data we collect from you, how we use and protect it, and how you can contact us about the processing of your personal data.

1. Collection of personal data

1.1 Information we collect

We may collect a variety of information, including but not limited to:

1. Information about your computer, including your IP address, geographic location, browser type and version, and operating system
2. Information about your visits and use of this website, including referral sources, length of visits, pages viewed, and site navigation paths
3. Information about your email address that you used to register on our website
4. Information such as name, email address, phone number, shipping address, etc. that you provide when placing an order
5. Information about your purchases, including the items you purchase, the date and time of purchase and other order details
6. Information you entered when creating a profile on our website
7. Information generated when you use our website, including information about the time, frequency and conditions of your use
8. Information you posted on our site as a product review
9. Information you provide in our surveys, questionnaires or other forms on the site.

1.2 Use of information

The personal information you provide to us through our website will be used for the purposes specified in these policies or on the relevant pages of the website. We may use your personal information for the following purposes:

1. Processing and fulfillment of your order
2. Personalization of our site for you
3. Sending you messages, bills and payment reminders, and receiving payments from you
4. Sending you email communications that you have specifically requested
5. Sending you e-mails if you have opted-in (you can tell us at any time that you no longer wish to receive e-mails from us)
6. Providing you with information about promotions, discounts and new books
7. Ensuring the quality of customer service and support
8. Sending you information about updates to our site and services
9. Handling inquiries and complaints made by you or about you and relating to our site
10. In order to ensure the security of our site and prevent fraud
11. For the purpose of checking compliance with the terms and conditions governing the use of our website (including monitoring of private messages sent through the private message service of our website)

Without your express consent, we will not share your personal information with any third-party company for direct marketing use by that or any other third-party company.

2. Disclosure of personal information

We reserve the right to disclose your personal information:

1. In cases where the law requires us to do so
2. In connection with any current or future legal proceedings
3. To establish, exercise or protect our legal rights (including providing information to other parties to prevent fraud or reduce credit risks)
4. To a buyer (or potential buyer) of any business or assets that we sell (or intend to sell)
5. Any person who, in our reasonable opinion, may apply to a court or other authorized body for the disclosure of that personal data and, in our reasonable opinion, that court or authorized body will issue an order for the disclosure of that personal data.

We will not disclose your personal information to third parties, except for the cases specified in these rules.

3. Storage of personal information

These rules and procedures are intended to ensure that we comply with our legal obligations to retain and delete personal information.

1. Personal information that we process for a specific purpose or purposes must not be retained for longer than is necessary to achieve that purpose or purposes
2. We will store documents (including electronic documents) that contain personal information:

1. In cases where the law requires us to do so
2. If we believe that these documents may be relevant to any current or future legal proceedings
3. To establish, exercise or protect our legal rights (including providing information to other parties to prevent fraud or reduce credit risks).

4. Protection of personal data

We take all reasonable steps to protect your personal information from unauthorized access, use or disclosure.

1. We will take adequate technical and organizational measures to prevent the loss, unlawful use or falsification of your personal information
2. All personal information provided by you will be stored on our protected (both password and firewall) servers
3. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the World Wide Web.
4. You are solely responsible for keeping your password to access our website confidential. We will never ask for your password (except when you try to log in to your account on our site).

5. Cookies files

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. Subsequently, the identifier is sent back to the server each time the browser requests a web page from the server. Cookies can be either "permanent" or "session": permanent will be stored by the browser and will be valid until the expiration date, unless deleted by the user in advance; "session" ones, on the contrary, will be deleted after the end of the session with the site or after closing the browser. Cookies usually do not contain any information that identifies the user. However, your personal information that we have may be linked to information stored and obtained from cookies. We only use session cookies on our website.

1. The names of the cookies we use on our website and the purposes for which they are used are listed below:
   
   1. On our site, we use Google Analytics and Adwords to recognize the computer when the user visits the website, track user navigation on the site to improve the site's user-friendliness, analyze site usage, prevent fraud and improve site security, personalize the site for each user, targeted advertising that may be of interest to individual users
2. Most browsers give you the option to refuse the use of cookies.

6. Contact information

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at info@tyra.com.ua.

7. Update of the Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our information handling practices. Please check this page from time to time to be aware of any changes. We may also notify you of changes to these rules by sending you an email.
Date last updated: February 19, 2024.